Lowongan terbit 2 tahun lalu
Pinhomemembuka lowonganIncoming Communication and Process (Customer Care Unit)
Pinhome adalah Perusahaan yang bergerak di bidang properti teknologi, kita adalah gojek dan tokopedia di dunia properti. Saat ini membuka lowongan kerja dengan posisi sebagai Incoming Communication and Process (Customer Care Unit).
Ringkasan
- Pendidikan :
- SMA / SMK, D1 - D3, S1 / D4
- Gender :
- Pria/Wanita
- Besaran Gaji :
- Kompetitif
- Lokasi Kerja :
- Kota Jogja, DIY
Deskripsi Pekerjaan
- Compile or gathering information From outside which engage to CCU (Customer, Agent, and Business partner)
- Handling Complaint and escalating to stakeholders
- Reach out customer for detail complain or Deliver solutions to customer or agent directly
- Prevent Customer bad experience become hard complaint
- Counter Customer hard complaint (bad rating) by asking evidence
- Daily Tracking unfulfilled order and find out the reason
- Giving extra miles to customer who need help (Looking for Service Agent)
- Alert for Service Agent who push Panic button/ Emergency button
- Daily Reporting
- Weekly meeting
Syarat Pekerjaan
- First level information both Features and update (accessibility)
- Cooperation one another in every level stakeholders
- Willing to shift working hours
Don’t miss this opportunity to find out detailed information about the role and submit your application via click.pinhome.id/pinhomecareers.
Kirim Lamaran
Perhatikan materi lowongan dengan teliti dan waspada terhadap segala penipuan
Ikuti Kami
