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Lowongan Kerja English Customer Service Agent di PT. Concentrix Services Indonesia

PT. Concentrix Services Indonesia membuka lowonganEnglish Customer Service Agent

PT. Concentrix Services Indonesia adalah perusahaan layanan bisnis global berkemampuan teknologi yang berfokus pada pelanggan dan meningkatkan kinerja bisnis untuk beberapa merek terbaik dunia. Setiap hari, dari lebih dari 40 negara dan di enam benua, staf kami memberikan pengalaman pelanggan dengan teknologi generasi terbaru dan membantu perusahaan terhubung dengan lebih baik kepada pelanggan mereka. Kami menciptakan hasil bisnis yang lebih baik melalui teknologi, desain, data, proses bisnis, serta pelayanan pelanggan.

Concentrix menyediakan layanan kepada klien di banyak industri dari sektor otomotif, perbankan, sampai dengan sektor publik. Kami Berbeda secara Desain.

Ringkasan

Pendidikan :
S1 / D4
Gender :
Pria/Wanita
Besaran Gaji :
Kompetitif
Lokasi Kerja :
Lippo Plaza Jogja, UG & 1 Floor, Jl. Laksda Adisucipto No 32, Kota Jogja, DIY

Deskripsi Pekerjaan

Handling and resolving customers’ inquiries/requests for U.S. Markets.
Providing excellent services to customers e.g., answering chats and emails, etc.
Developing and maintaining accurate files.
Ensuring customer requests are handled in an appropriate and timely manner.
Utilize various Concentrix and client-based tools & applications for customer management and servicing.

Syarat Pekerjaan

Preferably 1 year exp. in customer service especially Chat/Email in English line. Fresh graduates are welcome to apply.
Min. Bachelor Degree and above.
Good customer service, multi-tasking and problem- solving skills. Strong attention to details.
Working knowledge on Ms. Office. Fast typing speed.
A good team player with willingness to learn and drive to achieve.
Min. English read/write skills level B1.
Willing to work in permanent night/rotational shift.
Available to join immediately.
Willing to work from office in Yogyakarta.

If you are interested to apply for this position, please share your latest resume to EMAIL with email subject “CS YK ENG – NIGHT SHIFT (FULL NAME – WHATSAPP NUMBER)”.