Lowongan sudah ditutup

Airpaz.commembuka lowonganCustomer Service Officer

Airpaz.com saat ini membuka lowongan kerja untuk posisi sebagai Customer Support Yogyakarta

Ringkasan

  • Pendidikan :
  • SMA / SMK, D1 - D3, S1 / D4
  • Gender :
  • Pria/Wanita
  • Besaran Gaji :
  • 1 - 2 Juta
  • Batas Lamaran :
  • 19 Mei 2022
  • Lokasi Kerja :
  • Kota Jogja, DIY

Deskripsi Pekerjaan

  • Respond to customer queries in a timely and accurate way via phone, email or chat
  • Identify customer needs and guide customers by using particular features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Monitor customer complaints on social media and reach out to provide assistance
  • Inform customers on any new features and its functions
  • Conduct after sales services
  • Follow up with customers to ensure their technical issues are resolved

Syarat Pekerjaan

  • Fluent in English
  • Fluent in another language is a plus (except English & Indonesia)
  • Experience as a Customer Support Specialist or similar role is a plus
  • Freshgraduate are welcome to apply
  • Familiar with Travel industry is a plus
  • Able to use computer
  • Experienced in using help desk software and remote support tools
  • Excellent communication and problem-solving skills
  • Multi-tasking ability
  • Have a good patience and tolerance when handling rough cases
  • Willing to be placed in Yogyakarta area

Kirimkan CV dan Portofolio ke alamat email yang terlampir.

Subject : GCS_Name

Kirim Lamaran

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