Lowongan terbit 3 bulan lalu
SAGALAmembuka lowonganCustomer Management Specialist
SAGALA saat ini membuka lowongan kerja untuk posisi sebagai Customer Management Specialist.
Ringkasan
- Pendidikan :
- S1 / D4
- Pengalaman :
- 0 - 2 Tahun
- Gender :
- Pria/Wanita
- Besaran Gaji :
- Kompetitif
- Lokasi Kerja :
- Bebas/Remote Work
Deskripsi Pekerjaan
- Answer customer questions and provide assistance via chat to address their inquiries and concerns promptly.
- Resolve customer complaints by providing appropriate solutions and ensuring issues are handled effectively.
- Demonstrate empathy towards customers to ensure high levels of satisfaction and positive interactions.
- Escalate unresolved complaints to relevant teams and update the customer complaint database to maintain accurate records.
Syarat Pekerjaan
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Experience in CRM or ticket management platforms such as Qontak,
- Qiscus, HubSpot, Zendesk, Freshdesk, Zoho, or similar tools.
- Strong problem-solving abilities and proficiency in managing customer inquiries and complaints effectively.
- Excellent written and verbal communication skills, with a focus on empathy and customer satisfaction.
- Subject: CMS Yogyakarta_Name
Kirim Lamaran
- Email :
- career@eatsagala.id
Perhatikan materi lowongan dengan teliti dan waspada terhadap segala penipuan
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