I Can Read Yogyakarta membuka lowonganCentre Manager & Customer Support Officer

Centre Manager

• Oversee the administration, operations, and management of the Learning Centre
• Responsible for the growth and overall profitability of the Learning Centre (sales and marketing)
• Lead, direct, and motivate the team to achieve center targets
• Arrange classes schedule
• Ensure customer satisfaction through continuous improvement of service quality
• Responsible for maintaining professional standards of the Learning Centre as determined by HQ

Customer Support Officer

• Manage daily operations of the Learning Centre
• Ensure the centre’s growth and profitability
• Schedule classes and manage timetables
• Provide excellent customer service
• Handle front desk and administrative tasks

General Requirements for Both Positions (Centre Manager & Customer Support Officer)

• Candidate should possess at least a Diploma, Advanced/Higher/Graduate Diploma (any field)
• Candidate should possess a cheerful disposition and excellent communication skills at all levels and must be customer oriented
• Ability to work independently and as part of a team
• Excellent multitasking and time management skills
• Create a warm and comfortable environment for students and parents
• Fresh graduates with a relevant field of study will also be considered

Centre Manager

• Candidate should have at least 2 years of relevant working experience in a supervisory/managerial position
• Strong managerial skills and good business acumen
• Good English-speaking skills
• Analytical and strategic thinker with the ability to support center operations

Customer Support Officer

• Diploma/ Bachelor’s degree in a relevant field
• 1-2 years of experience; fresh graduates are welcome
• Good sales skills
• Proficient in MS Office and computer skills

Send your CV & cover letter to:

• 085183396369
• yogyakarta@icanread.asia
• mareza.bahariyani@icanread.asia
• Subject “Application – Position.”