PT. Konvergensi Mitra Solusi (Convergence)membuka lowonganAgent Deskcollection - Agent Customer Service - Agent Validation Officer - Agent Customer Service Specialist ( Mandarin ) - Salesforce Administrator - Agent Telemortgage Consultant - HR MAnager

Customer Service Specialist (Mandarin)

• Working from Yogyakarta site
• Shifting 24-hours
• Customer Service – non voice
• Fluently speaking, reading, and writing:
• Traditional and Simplified Mandarin

Salesforce Administrator

• Assist users with tasks and problem-solving technical inquiries
• Create and update automations using declarative and programmatic tools in Salesforce
• Configure new user profiles and updating permissions
• Create and update analytical dashboards
• Clean, manipulate, and update data, mainly using Excel and SQL
• Implement data models according to the needs of the business and existing infrastructure
• Update document templates in the Salesforce system
• Assist with documenting technical processes and procedures
• Update marketing lead distribution schemes according to business requirements
• Other related needs according to management and project needs

Agent Telemortgage Consultant

• Contacting potential or existing customers to inform them about our mortgage products using available scripts
• Answering questions about mortgage product
• Assist customers to find the best mortgage product for them by asking questions to understand customer requirements and close sales
• Enter and update customer information in the database, keep records of calls and sales and note useful information using CRM software/tools
• Take and process orders in an accurate manner in order to preserve the companys reputation
• Go the extra mile to meet sales targets and facilitate future sales
• Managing relationship to our banks partners in order to process potential customers
  Requirements

Agent Desk Collection

• Pria/Wanita Max 29th
• Pendidikan min D3/S1 (Fresh Graduate are welcome)
• Bersedia bekerja shifting (Fulltime)
• Penempatan Yogyakarta
• https://www.careers-page.com/convergence

Customer Service

• Pria/Wanita Max 29th
• Pendidikan min D3/S1 (Fresh Graduate are welcome)
• Bersedia bekerja shifting (Fulltime) Komunikatif, Persuasif, clan Smiling Voice
• Penempatan Yogyakarta
• https://www.careers-page.com/convergence

Validation Officer

• Pria/Wanita Max 29th
• Pendidikan min D3/S1 (Fresh Graduate are welcome)
• Bersedia bekerja shifting (Fulltime)
• Penempatan Yogyakarta
• https://www.careers-page.com/convergence

Customer Service Specialist (Mandarin)

• Usia maksimal 35 tahun
• Start D3 any discipline
• Fresh graduate are welcome Male / Female Language literacy
• Agent fluent in Mandarin
• Komunikatif dan Interaktif. Tech savvy with knowledge of telephone equipment and relevant computer programs
• Multitasking Familiar dengan Office Program
• A results-oriented approach
• Ability to work under pressure
• Email: arhamullah.hakislamiy@convergence.id dengan subjek email : Nama_CSMANDARIN_2022

Salesforce Administrator

• Willing to be placed in Yogyakarta
• Bachelor’s degree in a related field
• 2+ years of experience as a Salesforce Administrator
• Intermediate to Advanced skills in Microsoft Excel and Word
• Familiarity with databases and SQL
• Experience with Customer Relationship Management (CRM) software as an advanced user or administrator
• Email: sherin.jelina@convergence.id dengan subjek email :Salesforce Administrator_Yogyakarta

Agent Telemortgage Consultant

• Male/Female max 30 years old
• Have experience in banking sector
• Have experience in Property Sales Marketing (KPR)
• Understand the calculation of the mortgage application ratio (Debt Burden Ratio)
• Minimum education D3/equivalent
• Communicative, Persuasive and Smilling Voice
• Willing to Shift
• Yogyakarta Placement
• https://www.careers-page.com/convergence

HR Manager

• Willing to be placed in Yogyakarta
• Bachelor’s Degree of Human Resource Management/Psychology
• Min. 3 years of experience in Human Resources, with experience in leading teams
• Strong experienced in planning Learning & Development and People Development projects/activities
• Good command of English (spoken and written)
• Good understanding of Indonesia Local employment compliance
• Having strong conceptual & analytical thinking.
• Email: ursula.agustin@convergence.id dengan subjek email : Nama_HR Manager_2022

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